Asta Sales is an integrated OSS & BSS solution that supports the complete process of selling products, both goods and services, that starts with customer registration and ends up with payments acceptance. In particular, it enables registering customers and managing customer relationships, defining product catalogues, marketing products and conducting market surveys, offering and ordering products, charging service usage, billing services and issuing invoices, as well as accepting payments and dunning for amounts due. Asta Sales features workflow and warehouse capabilities and can be further extended, e.g., to support logistics processes.

The functionality of Asta Sales is provided by the following subsystems.

The Customers subsystem enables managing customers in the call-centre and self-care mode: manage customer accounts with customer general and contact data; manage information on previous and planned interactions with customers on product offering, service provisioning, assurance, billing …

The Products subsystem provides for managing the product catalogue and customer product subscriptions: manage product specifications, product bundles; manage product offers assigning charging and billing rules and specifying promotions; manage customer product accounts; manage sells, up-sells and resignations …

The Marketing subsystem enables organising market surveys and marketing campaigns: manage marketing targets; issue targeted marketing information; define and conduct marketing surveys and evaluate results …

The Charging subsystem enables charging event- and session-oriented services in the pre-paid and post-paid model: manage charging algorithms and schemes; manage customer charging accounts providing balance control and recharging; control access to and charge services; manage charging data …

The Billing subsystem provides for billing of customer subscribed services and for issuing invoices: manage billing algorithms and schemes specifying service subscription and usage costs and discounts; manage customer billing accounts; issue invoices; manage billing data …

The Payments subsystem enables handling payments: manage customer financial accounts; execute electronic payments; manage cash-desk and bank transfer operations’ data supporting mass operations; match payments with invoices; control account balance and execute customer accounting and dunning …